1. We Collect Essential & Basic Data

We only collect your information that is regarding your overall oral health and utilize such data to offer effective, safe & customized treatment

• Basic Information: Like your Name, date of birth, age, gender, email address, contact/cell phone number, occupation, and marital status.
• Medical & Dental Record: History of existing & past health conditions, sensitivity, and current medications
• Former Diagnosis: Clinical designs, X-rays, lab reports, intraoral visuals
• Treatment Records: Plans, consent forms, development notes, price quotes
• Written Discussion: Communication records, referrals, previous history, or correspondence from past treatment providers
• Feedback: Patient’s complaints, reviews, or testimonials, shared about us happily
• Statistical Website Data: Site visited, browsing on the site, time expended, response time, IP details or device data, and anonymously collected information from the website

2. What is our procedure for collecting data?

We collect your information by:

• Contacting through Phone, chat, email, WhatsApp, or a dental visit
• Online or in-clinic consultation or appointment booking forms
• Joining a video consultation with dentists
• Web analytics technology & cookies (for details, check Heading 5)
• Giving reviews or responses to a survey
• Sharing previous health-related history before treatment

3. What do we do to secure your data?

We feel our responsibility towards your sensitive data of healthcare & thus keep that information strictly protected by applying confidentiality checks:

• All patients’ records are stored in password-secured systems
• Staff are restricted from accessing information
• Sharing or selling patients’ data is impossible
• Secure with Firewall protection & data encryption
• Data sharing is only possible by healthcare regulatory or UAE law

4. How do we use cookies?

We offer a better user experience & tracking performance by utilizing cookies. They can:you, other than the information you may have chosen to share with us, such as those identified in this privacy policy.

• It improves user experience by customizing the experience according to their preferences
• Cookies offer incognito and their statistically analyzed data assist us
• Thoroughly measure engagement on the website’s campaigns

5. Questions & Queries

When you feel your privacy breached or you have a few queries about the Privacy policy, we appreciate your questions and suggestions.

6. Update of Policy

This privacy policy is updated occasionally, reflecting changes in policy, regional laws, clinic practices, or best operations. Our website replaces the latest or upgraded version for helping our users.

 Updated on 12 MAY 2025